Who We Want On Our Team
Stites & Harbison's main focus is the delivery of superior client service.
Why is this important to you as an experienced attorney? Because our focus on client service dictates the type of individual we want and need to join our team. We seek individuals driven by the desire for excellence in all they do, and the ability to deliver what our clients have come to expect. Here's a look at those client expectations:
- Plain English explanations
- Promptly returned phone calls and emails
- Accessible attorneys
- Delivery on commitments, deadlines and schedules
- Good results
- Involvement in key decisions
- Understanding of their business/industry
- Well-organized and efficient work
- Good listeners
- Creativity and resourcefulness
- Practical "real world" advice
- Timely case updates
- Meticulous attention to detail
These expectations translate directly into the competencies we seek in experienced attorneys. We value individuals who can:
- Communicate complex ideas clearly and simply
- Listen well and understand what our clients and their businesses really need
- Develop pragmatic and creative solutions to client problems
- Follow through on commitments and meet deadlines
- Show the initiative and drive to do what it takes to deliver good results
- Be available and responsive
- Pay attention to the details
- Work effectively in teams
- Manage their time so they can be well organized and efficient
If this sounds like you, please consider applying to join our team. We want to hear from you.